Talk to us today
Get help from our Social Care team today. Speak to us using Live Chat on the website (Monday – Friday 10am – 4pm), chat over the phone or drop us an email and we'll get back to you.
Please note that our live chat and phone lines will be unavailable during the Jubilee bank holidays (Thursday 2 and Friday 3 June 2022). If you'd like to send us an email, our team will reply when they're back at work on Monday 6 June. If you need urgent help during this time, please contact one of the services in the 'Urgent help' section below.
If you’re under 25 and going through cancer or know someone who is, our team are here for you. They’ll answer any queries and offer support, whether it’s money problems, benefits, emotional support or living with cancer in general.
You can either message us on Live Chat, call our team on 0300 303 5220 or email us at firstname.lastname@example.org
Our team is on hand from 10am to 4pm Monday to Friday or if you have a social worker you can also speak to them.
We are unable to offer a 24/7 support service. If you need help urgently there are a number of organisations you can contact. If someone’s life is at risk and/or you do not feel you can keep yourself or someone else safe call 999 or go to your nearest A&E immediately.
Whatever you are going through, you can contact the Samaritans for support 24/7. Email email@example.com or call 116 123.
Young Minds Textline
They provide free, 24/7 text support for young people across the UK experiencing a mental health crisis. Text YM to 85258. Find our more about Young Minds Textline
The Mix – Crisis Messenger
The Mix’s crisis messenger text service provides free 24/7 crisis support across the UK to those 25 and under. Text THEMIX to 85258
Mental Health Support in England
Mental Health Support in Wales
The Mental Health Helpline offers a confidential listening and support service – open 24/7. Call 0800 132 737 or text HELP to 81066. Visit the Mental Health Helpline website.
How to find Live Chat
To talk to someone on Live Chat just click on the pink ‘chat to us’ button at the bottom right of this page and have a chat to our team.
Live Chat is available from 10am to 4pm Monday to Friday. You can still send us a message outside of these hours and we’ll get back to you as soon as we can when we’re live again.