Talk to us today

Get help from our Social Care team today. Speak to us using Live Chat on the website (Monday – Friday 10am – 4pm), chat over the phone or drop us an email and we'll get back to you.

If you need urgent help out of hours, please contact one of the services in the Urgent help section below.



If you’re under 25 and going through cancer or know someone who is, our team are here for you. They’ll answer any queries and offer support, whether it’s money problems, benefits, emotional support or living with cancer in general.

You can either message us on Live Chat, call our team on 0300 303 5220 or email us at

Our team is on hand from 10am to 4pm Monday to Friday or if you have a social worker you can also speak to them.

Urgent help

We are unable to offer a 24/7 support service. If you need help urgently there are a number of organisations you can contact. If someone’s life is at risk and/or you do not feel you can keep yourself or someone else safe call 999 or go to your nearest A&E immediately.


Whatever you are going through, you can contact the Samaritans for support 24/7. Email or call 116 123.

Young Minds Textline

They provide free, 24/7 text support for young people across the UK experiencing a mental health crisis. Text YM to 85258. Find our more about Young Minds Textline

The Mix – Crisis Messenger

The Mix’s crisis messenger text service provides free 24/7 crisis support across the UK to those 25 and under. Text THEMIX to 85258

Mental Health Support in England

Find your nearest urgent mental health support service in England

Mental health support in Wales, Scotland and Northern Ireland

For Wales: The Mental Health Helpline offers a confidential listening and support service – open 24/7. Call 0800 132 737 or text HELP to 81066. Visit the Mental Health Helpline website.

For Scotland:

For Northern Ireland:

Support with debt

StepChange’s online debt advice service is available 24 hours a day, seven days a week. You can also call them on 0800 138 1111 from 8am to 8pm Monday to Friday, or 8am to 4pm on Saturdays.

Visit StepChange’s website


How to find Live Chat

To talk to someone on Live Chat just click on the pink ‘chat to us’ button at the bottom right of this page and have a chat to our team.

Live Chat is available from 10am to 4pm Monday to Friday. You can still send us a message outside of these hours and we’ll get back to you as soon as we can when we’re live again.

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