Cookie policy

What are cookies?

Cookies are small text files placed on your browser or computer by the website that you’ve visited. We place cookies on our website for a number of purposes.

Some cookies are considered to be personal data because they may attach a unique ID to you. However, we don’t use these cookies or unique IDs to directly identify you.

You can find out more information about cookies by visiting

Pixels, tags and other similar technologies

Pixels, tags and similar technologies are sometimes used alongside cookies on our site. These are used for similar purposes to cookies, for example to track activity on our website and to target advertising on third party websites. In this policy, when we use the term ‘cookies’ this includes pixels, tags and other similar technologies.

Tell me more about the different types of cookies

Cookies have a range of uses and functions on our website. Some of these cookies help our website to function properly, while others are in place to personalise your experience.

Cookies help to:

  • Compile statistics on how our website is being used
  • Maintain confidentiality and security on online forms and password protected areas of our website
  • Help you navigate through the website
  • Ensure the website is operating effectively
  • Personalise and improve the service we offer by understanding your preferences
  • Assessing which areas of the website are most relevant to you
  • Measuring the effectiveness of advertising campaigns
  • Target advertising and marketing for third parties.

Types of cookies that we use

First-party cookies

First-party cookies are set by us when you visit our website. They usually are strictly necessary cookies or analytics cookies that help us understand how our website is used through tools like Google Analytics.

Some first party cookies that we set include:

  • Cookie Preference (CookieControl)
    This strictly necessary cookie remembers your cookie preferences so that you don’t need to accept or reject every time you access our website.
  • Intercom
    This strictly necessary cookie enables real time chat support on our website.
  • Google Analytics (eg. _utma, _utmb, _utmc, _utmz)
    These analytics cookies enable us to track our website traffic such as unique visitors, page views, times of visits and where they have come from.
  • (_cf_bm)
    This strictly necessary cookie is used to distinguish between humans and bots.

Third party cookies

Third-party cookies are set by other online services. This may include advertising partners and social media providers, or third-party platforms that we use to enter events or to provide additional information. Most of the processing is conducted by these third parties, however we will only set these cookies with your consent and after offering you information about them.

Some first party cookies that are set include:

  • YouTube (eg. PREF*, VISITOR_INFO1_LIVE)
    These cookies are set when you play an embedded video that is hosted on YouTube. These cookies enable the video to play, count views, estimate bandwidth, save user preferences and promote videos and targeted advertising
  • Vimeo (eg. VUID, _ttp, _ga)
    These cookies are set when you play an embedded video that is hosted on Vimeo. These cookies enable the video to play and they collect analytics data.
  • Facebook (eg. _fbp, fr, sb)
    Facebook cookies help to deliver more relevant advertising to people who have visited our website when they are on Facebook. We also use a Facebook/Meta pixel for advertising purposes.
  • Microsoft (Bing) (eg. MUID, OID, ipv6)
    These cookies help to target and track performance of advertising campaigns on the Bing advertising network. 

Session cookies

These allow websites to link the actions you take during a browser session. They may be used for a variety of purposes, such as remembering what you’ve put in your shopping basket as you browse around a site. They could also be used for security when you’re accessing internet banking or to facilitate the use of webmail. These cookies expire after a browser session so would not be stored longer term.

Persistent cookies

Persistent cookies are stored on your device in between browser sessions. This allows your preferences or actions across the site (or across different websites) to be remembered. These cookies are set for a specified amount of time and are removed once they have ‘expired’.

Strictly necessary cookies

Strictly necessary cookies are necessary to either make our website function correctly or for providing any services you’ve requested. These cookies may have the following functions:

  • To ‘remember’ any goods that you have added to your shopping basket
  • To help with security on our website
  • To help ensure that content is loaded correctly, quickly or effectively on our website.

Although we’ll set these cookies without obtaining consent, because they’re necessary, we’ll provide you with information about them.

Targeting, advertising or marketing cookies

These cookies are used to tailor specific advertisements to you based on your browsing behaviour, such as remembering or tracking when you’ve visited a particular website.

This could mean that some adverts are shown to you more often, or less often. We don’t have any advertising on our website, so these cookies are usually set by third parties. This means that although the cookies are placed by us, the information will be sent to and processed by these third parties. We’ll use some of these cookies to monitor the effectiveness of our marketing.

Removing these cookies does not mean that you won’t see any advertising from us on other websites. It just won’t be as a result of information obtained by these cookies.

Analytics cookies

These cookies track your behaviour on our website to improve your experience. We compile data and statistics about how you’ve used our website to understand what works or how users interact with our site, enabling us to make improvements.

What are the rules when collecting cookies?

When we use cookies, we must comply with the relevant legislation. The use of cookies is governed by:

  • The UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 when cookies contain personal data; and
  • The Privacy and Electronic (EC Directive) Regulations 2003 (PECR).

Except for strictly necessary cookies, we can only set cookies when we’ve provided you with information about them, and we have your explicit consent.

When you first visit our website, a cookie banner will appear to ask for permission to set cookies. Only strictly necessary cookies will be set until you have clicked ‘Accept’. If you do nothing, or click ‘reject’, only strictly necessary cookies will be set.

When cookies contain personal data, we must also follow the rules in the UK GDPR and Data Protection Act 2018. Among other things, we need to have a lawful basis for processing cookies containing your personal data, the lawful basis that we rely on is:

  • Consent for cookies that are not strictly necessary; and
  • Legitimate interest for cookies that are strictly necessary. Our legitimate interest is the maintenance and running of our website. These cookies are necessary and essential to enable us to run our website.

Can I withdraw my consent or change my preferences?

Yes. We think it’s really important to give you control over your personal data and to enable you to make informed decisions. You can change your cookie preferences by clicking the teal icon on the bottom left of the webpage. From here, you can ‘reject all’ cookies or manually toggle both Analytical and Marketing cookies to off. This does not affect the collection of strictly necessary cookies.

What about my browser settings?

You can control the setting of cookies through your browser settings. You can find a detailed guide about how to do this for the most common web and smart phone browsers here:

We will not infer your consent to cookies based on your browser settings alone. For example, we will not set cookies because you have allowed cookies on your browser. We will always obtain your consent directly from you. However, having strict browser settings may mean that cookies that you have consented to on our website may be blocked by your browser

Further information 

When cookies contain personal data, the data protection legislation applies. Under the data protection legislation, you have rights that you can exercise in relation to your personal data. You can find further information on these rights and our data protection standards in our privacy policy.

Contacting us

If you’d like further information relating to your data protection rights, how we process your personal data, any other data protection or matter related to this cookie policy, or would like to make a rights request, please contact us:

By email: Contact our Data Protection Team at

By phone: 0117 314 8635

By writing to us:

Data Protection Team
Young Lives vs Cancer
4th Floor, Whitefriars
Lewins Mead

The Information Commissioner (ICO)

The ICO website has information and guidance on data protection, information rights and privacy. You can visit their website at .

You have a right to make a complaint to the ICO if you feel that we have not processed your personal data in line with data protection requirements, or if you feel that we have not upheld your information rights.

You can contact the ICO:

By email:

By phone: 0303 1231113

By writing to them:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane

You can find contact details for the ICO on their contact page.

 Changes to this Cookie Policy

We reserve the right to update this cookie policy at any time, and we’ll provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of personal information.

Date:                June 2023 – v2.0

Next Review:   June 2024

Owner:           Head of Digital Change and Data Protection Manager

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