Our name change: frequently asked questions

Frequently asked questions

• Why are we changing our name?
• What about the charity’s history?
• Is this the best use of the charity’s money?
• Are you changing the type of support you offer young cancer patients and their families?

Information for supporters

• Do I need to change my direct debit?
• When paying in money, who do I make the cheque payable to?
• I left a gift in my Will to CLIC Sargent. Do I need to change my Will to include the new charity name?
• Will I have to change my online fundraising page? If not, will the money still come to you?
• I have not set up my online fundraising page, do I have to search for Young Lives vs Cancer to find your charity?
• I still have CLIC Sargent branded materials and t-shirts, am I still allowed to use these?

Why are we changing our name?

We are changing our name to Young Lives vs Cancer to increase our visibility to the public, including young cancer patients and their families and supporters.

Due to the Covid-19 pandemic, we’re facing the biggest loss of funding we’ve ever faced. We believe the name change will help us bring in more supporters and reach more young cancer patients and families who need our support now more than ever.

The name Young Lives vs Cancer will help us communicate who we are and what we do quickly and clearly – to both those who already know us and those who are looking to use our services or support us.

We’ve undertaken research which has shown that changing our name should increase support and funding. Our research has shown that the general public and those currently not supported by us are three times more likely to donate to Young Lives vs Cancer than to CLIC Sargent.

Once we learnt that changing our name would boost fundraising and help young people who need our support to find us, we had to do it. Our name may be changing, but the support we provide to young people with cancer and their families will be as vital as ever.

New name… same purpose, same passion, same pride.

What about the charity’s history?

We’re incredibly proud of our history, including the original two founding charities and what we’ve achieved since they merged.

Our history will always remain a huge part of the charity, but what we need now is a name that helps us reach young cancer patients and their families who need our support, and people who want to support the charity. Young Lives vs Cancer will better enable us to do this.

As part of the name change, we’ve spoken to the founders and their families and this change and our new strategy has their agreement and understanding. The purpose of the charity remains the same as it was when it was founded 50 years ago – to support young cancer patients and their families.

In the current climate, demand on our services has never been greater and our support has never been more needed by young people facing cancer.

Read more about our history here.

Is this the best use of the charity’s money?

We’ve kept costs to an absolute minimum by doing everything we can in-house.

Young Lives vs Cancer was already part of our logo which makes the change more cost-efficient. The process will be gradual across our digital channels and printed materials.

We believe that changing our name will help us to raise more awareness of the charity and more funding for our services, which will enable us to support more young cancer patients and their families.

Our research has shown our name change should increase support and funding. When asked to choose, people are more than three times more likely to donate to Young Lives vs Cancer than to CLIC Sargent.

Are you changing the type of support you offer young cancer patients and their families?

We remain the same charity with the same purpose, passion and pride. Most importantly, the support we provide to young cancer patients and their families will remain the same. Read more about the ways we help young cancer patients and their families.

Information for supporters

Do I need to change my direct debit?

We’ve spoken to the bank about how to manage this change smoothly. You don’t have to change anything for your direct debit. You’ll receive a communication from us explaining more, but your generous gift is still going to the same great cause. Thank you.

When paying in money, who do I make the cheque payable to?

To minimise the impact to our wonderful donors, we’ve arranged it so the bank can accept cheques made to both our names. You can write your cheques to CLIC Sargent Cancer Care for Children or to Young Lives vs Cancer.

I left a gift in my Will to CLIC Sargent. Do I need to change my Will to include the new charity name?

Thank you so much for your gift. No, you don’t need to update your Will with our new name as we can still receive income donated to CLIC Sargent. Your gift will still come to us and be used to support children and young people with cancer in the future. Thank you for helping provide a lifeline to families facing cancer with a gift in your Will.

Will I have to change my online fundraising page? If not, will the money still come to you?

No. Your fundraising page will automatically update with the new name. We are also able to still receive income donated to CLIC Sargent as well as income for Young Lives vs Cancer. Thank you for your support.

I haven’t set up my online fundraising page, do I have to search for Young Lives vs Cancer to find your charity?

Yes. You will no longer find the charity using the name CLIC Sargent.

I still have CLIC Sargent branded materials and t-shirts. Am I still allowed to use these?

Yes, you can still use CLIC Sargent branded materials. We’ll be gradually updating our branded materials as and when they are due for an update to save costs. If you have old branded materials, we would love for you to keep wearing them and help us keep costs to a minimum.

Got more questions?

If you have any further questions about our name change, please do contact our friendly team.